Cowbell and Cowchipper Carbon Handlebar Recall

Salsa Cowbell Carbon and Cowchipper Carbon Handlebars
Salsa Cutthroat, Warbird, and Warroad Bicycles

Hazard: The handlebars can crack where the brake/shift levers are installed and cause a crash, posing an injury hazard.

 

Recalled Product: Salsa Cowbell Carbon and Salsa Chowchipper Carbon Handlebars. The recalled handlebars were also sold with select Salsa Cutthroat, Warbird, and Warroad bicycles.

 

Remedy: Stop using these handlebars and bicycles immediately and take your handlebars and bicycles to a local Salsa retailer for a free installation of a replacement carbon handlebar or an alternative aluminum handlebar.

 

For More Information:
Phone: (800) 346-3340
9:00 A.M. to 6:00 P.M. CT
Email: recall@qbp.com
salsacycles.com/support/recalls/cowbell-cowchipper-carbon-handlebar-recall

 

Download printable PDF (1 mb)

Download CPSC Press Release PDF (1 mb)

Done in cooperation with the US Consumer Product Safety Commission

 

 

Q: What products are subject to this recall?

A: QBP is recalling all Salsa Cowchipper Carbon Handlebars and Salsa Cowbell Carbon Handlebars that were delivered to retailers beginning in January 2018 through August 2022. These handlebars were also used as original equipment on select Salsa Cutthroat, Warroad, and Warbird complete bikes delivered to retailers beginning in August 2018 through June 2022.

 

Q: Why is QBP conducting this recall?

A: After receiving reports of some of these handlebars cracking/fracturing where the brake/shift levers are installed, we entered into a Voluntary Recall in cooperation with the U.S. Consumer Product Safety Commission and Health Canada to recall these products so we can keep consumers safe from a potential crash hazard.

 

Q: How can I tell if my handlebar is affected by this recall?

A: The model name (Cowbell or Cowchipper) is located on the front handlebar on the non-drive side area of the stem clamp. See images below. Your local Salsa Authorized Retailer can also help you determine if you have an affected handlebar.

 

Recalled Salsa Cowbell Carbon Handlebar

Recalled Salsa Cowchipper Carbon Handlebar

 

Q: What should I do if I have a handlebar subject to this recall or if my Salsa bicycle has one of these handlebars?

A: Please immediately stop using the handlebar and/or Salsa bicycle and contact your local Salsa Authorized Retailer to arrange for a free handlebar replacement.

 

Q: I no longer have the receipt for my Salsa Cowchipper or Salsa Cowbell Carbon Handlebar and/or Salsa Cutthroat, Warbird, or Warroad bicycle that was equipped with one of those handlebars. Can I still receive a free replacement handlebar?

A: Yes. You can still arrange for a free handlebar replacement through your local Salsa Authorized Retailer.

 

Q: My handlebar appears to be fine. Can I continue to use it?

A: No. Even through your product appears to be safe, it may still pose an injury hazard. You should immediately stop using the handlebars and participate in the recall by bringing the handlebar and/or Salsa bicycle to their local Salsa Authorized Retailer for a free replacement.